Thank you for being part of csmydream. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our classes, website, and related services.

1. Information We Collect

1.1. Information You Provide

We may collect the following information when you enroll in a course or contact us:

• Student or parent name, email address, and phone number

• Payment details (securely handled by third-party providers)

• Academic level, subject interests, and course progress

1.2. Information We Collect Automatically

When you visit our website or join online sessions, we may collect:

• Usage data (pages visited, time spent, clicks)

• Device and browser type

• IP address and general location

• Cookies and similar tracking tools (for site functionality and analytics)

2. How We Use Your Information

We use the collected data to:

• Provide and personalize learning experiences

• Process course enrollments and payments securely

• Track progress and improve teaching quality

• Send class updates, schedules, or support information

• Fulfill legal and regulatory obligations

3. How We Share Information

We do not sell your personal data. We may share limited data with:

• Service providers (e.g., payment gateways, email/SMS tools)

• Legal authorities, if required for compliance or safety

All shared parties are required to handle data securely and use it only for the stated purposes.

4. Cookies & Tracking

We use cookies to:

• Keep your session active (for logged-in features, if applicable)

• Remember user preferences like chosen subjects or class mode

• Analyse usage to improve performance

You can manage cookie preferences through your browser settings.

5. Your Rights

You have the right to:

• Access or update your personal information

• Request deletion of your information (where legally permissible)

• Unsubscribe from non-essential communication (e.g., promotional emails)

To make a request, email us at: hello.csmydream@gmail.com 

6. Data Security

We implement SSL encryption, secure servers, and access controls to protect your information. However, no platform can guarantee 100% security. Please use strong passwords and avoid sharing them.

7. Children

csmydream serves students in Class 9 to Class 12. For students under 18, we recommend that a parent or guardian be involved during enrollment and communication.

8. International Users

Your information may be stored or processed outside your home country, depending on our service providers. By using csmydream, you consent to this.

9. Changes to This Policy

We may update this Privacy Policy from time to time. For major changes, we’ll notify users via our website or email.

10. Contact Us

Have questions or concerns?

• Email: hello.csmydream@gmail.com 

• Phone: +91 033-6902-8521